You may pay your bill online with our secure customer portal. Just log in at http://customer.ntinet.com. Once you are logged in click on the "Pay Online" banner under "Manage Billing" and follow the Step -by-Step directions. You may pay by Credit... Read More
Basic service charges (e.g., for your Fiber or Wireless Broadband plan) are typically billed on the 15th of the month and cover the upcoming month. If you add to or alter your account in the middle of the month, additional charges incurred are... Read More
NTInet Inc. currently only charges the USF recovery fee and taxes on VoIP services. The USF (Universal Service Fund) Recovery Fee is a regulatory surcharge assessed for use of the network. Other taxes and fees will appear as separate line items on... Read More
Payment Options and Policy Billing CycleAll Internet service invoices will be sent via email unless otherwise specified. Internet service invoices are sent out in advance on the 15th of each month. Payments are due on the 1st of each month. NTInet... Read More
If you pay by credit card, a rejected payment usually means that either your credit card is no longer valid (i.e., you've cancelled it, it has been reissued under another number, or it has expired), or it has reached its limit. Remember that if... Read More
There are three primary reasons why you would typically receive another bill: If you have any unpaid balance due from prior payment periods, you may receive another bill for that balance due. This includes fees associated with returned checks. Basic... Read More
It depends on your service plan. All plans include a certain number of free email addresses, which will be listed on your invoice without any associated charge. You'll be charged for additional email addresses only if you exceed the number of... Read More
Because of postal delays, we might not receive or process your payment before we send out the second notice. Get up-to-the-minute information about your current balance at My Account. Read More